COMMONLY ASKED QUESTIONS

Q1: What types of door and window hardware accessories do you have?

A: We have a wide variety of door and window hardware accessories, including window locks, hinges, handles, crescent lock accessories, etc. We can also customize accessories according to customer needs.

Q2: Can I visit your factory and purchase products directly?

A: You are welcome to visit our factory and select products in person. Please contact us in advance to arrange the visit time and related matters. We will provide warm reception and professional product display.

Q3: What types of doors and windows are your door and window hardware accessories suitable for?

A: Our accessories are suitable for various types of doors and windows, including wooden doors, aluminum alloy doors and windows, plastic steel doors and windows, glass doors and windows, etc. Whether it is home doors and windows or commercial doors and windows, you can find suitable accessories.

Q4: What quality assurance do you have for your door and window hardware accessories?

A: All door and window hardware accessories have passed strict quality inspections and meet domestic and international standards. We provide quality assurance services for all products to ensure that the products are reliable for a long time under normal use conditions.

Q5: How long is the service life of your door and window hardware accessories?

A: The service life of our door and window hardware accessories under normal use is usually 5-10 years, and the specific service life will vary depending on factors such as frequency of use and installation environment.

Q6: How do I place an order to purchase your door and window hardware accessories?

A: You can leave a message on our official website, contact us by phone or email and provide your requirements. We will process your order as soon as possible.

Q7: Do you offer international shipping?

A: Yes, we offer international shipping services and can deliver products to all parts of the world. The specific cost and delivery time will vary depending on the destination and order content.

Q8: What should be paid attention to when maintaining door and window hardware accessories?

A: In order to extend the service life of door and window hardware accessories, it is recommended to regularly check whether the accessories are loose or damaged, and clean them in time. For some parts that are easy to wear (such as door locks), they can be oiled and maintained regularly.

Q9: Are the door and window hardware accessories easily damaged?

A: Our door and window hardware accessories are made of high-quality materials and are strictly tested to ensure their durability. They are not easily damaged under normal use, but problems may occur if they are subjected to strong impact or improper use.

Q10: Do you provide product samples?

A: Yes, we provide small batch sample service, you can try our products first. If it meets your requirements, you can further purchase in bulk.

Q11: Can the color and style of door and window hardware accessories be customized?

A: We offer a variety of colors and styles. If you have special customization needs, such as special colors or styles, we can customize production according to your requirements.

Q12: How can I obtain more detailed product technical information or drawings?

A: If you need detailed product information or technical drawings, you can contact us via email or online customer service. We will provide relevant information according to your needs to help you better understand the product.